Shipping & Delivery

We usually deliver within 2–5 business days. Orders placed before 12:00 noon (Monday–Friday) are typically processed the same day.

Once your order has been packed and is ready for collection, you will receive an email with a tracking link. Please allow 18–24 hours before tracking activity appears, as carriers register parcels at different times.

After pickup, DPD typically delivers within 1–2 business days.

We currently deliver within Germany and the following countries:

• Belgium
• Denmark
• Luxembourg
• Netherlands
• Austria
• Slovakia
• Slovenia
• Czech Republic
• Poland
• Hungary

For deliveries outside of the listed countries, please contact us at support@coucoucava.com — we will send you the estimated delivery cost.

As soon as your order is dispatched, you will receive a shipping confirmation email containing your DPD tracking link. You can also track your parcel directly at dpd.de.